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Helpline lo-call 1890 432 432



Contact us

Before you contact us, you might like to look around this website as many of your questions about your consumer rights and personal finance will be answered.

We do not give advice or sell anything. We give you free, independent information and help answer your questions. We also give you information on how to complain.

If you have a question that you can’t find the answer to on our website, you can contact us for general information on your consumer rights and on financial products and services.

How to contact us

The quickest way to get an answer to your query is to call our Consumer helpline on Lo-call 1890 432 432

You can also call us on (01) 402 5555 or fax us on (01) 402 5501
Opening hours from 9am to 6pm Monday to Friday. 

* Note that the rates charged for the use of 1890 (LoCall) numbers may vary among different service providers. 

Fill in our contact us form. When you use this form you will receive an acknowledgement from us and a copy of the email you have sent for your own records. We will respond to you within 3 working days.

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Write to us at:
National Consumer Agency
4 Harcourt Road
Dublin 2

If you have queries about financial regulation, contact the Central Bank.

Queries about the website
If you have a comment or suggestion to make about this website or if you want to report a broken link, please get in touch.

Cost comparisons
If you have a question or comment on our cost comparisons, please get in touch.

Media queries
If you are a journalist, please go to our media zone or call (01) 703 8600 with press queries.  

 

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Send us your feedback or call our Consumer helpline: 1890 432 432