NCA agrees fairer deal for consumers with Aer Lingus
18 April 2008
"The NCA had a very productive meeting with Aer Lingus senior management this morning," said Ann Fitzgerald, Chief Executive of the National Consumer Agency.
"We welcome Aer Lingus's decision to treat consumers fairly."
"We think Aer lingus has made a very reasonable offer which will be acceptable to most consumers. However, the NCA would advise consumers that if they do not wish to accept the compensation now on offer from Aer Lingus, they are entitled in our view to take legal action against the company."