Contact us form

We ask you to use this contact form as there is certain information we need to get from you so we can answer your query. When you use this form you will get:

An acknowledgement email from us
A copy of the email you have sent for your own records
A response within 3 working days.

1. If you have a question about a specific product or service...

We will need all the following information to answer your query – the more details you give the better

Name of the business involved:
Its address/website:
Details, including:
- The product/service
- How you paid for it (by cash, cheque, debit or credit card)
- How much you paid and when you paid
- How you made the purchase (business premises, online, telephone, doorstep or other)
- Whether you have contacted the business and what they said

2. Or if you have a more general question or feedback...

For example, if you would like general information on how to make a complaint, or want to give feedback about the service we provide

Your question or feedback:

3. Now give us your contact details...

All the sections below must be completed.

Your name:
Your phone number:
Your email address:
Your country of residence: