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Making a payment protection insurance (PPI) claim

Can you claim more than once?

If you make a successful claim on your policy, you may be able to make further claims, depending on the reason you made the first claim. For example, if the policy pays out due to critical illness, cover may end automatically and you would stop paying  premiums. However, if you could make further claims in the future, you can continue to pay premiums and the policy remains in place.

Before you take out a policy, check whether you can claim more than once, and if so, under what circumstances and if you make a claim, find out what effect this has on the policy, particularly whether you would be able to make another claim in the future and if so, under what circumstances. 

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